PRIVACY POLICY

Introduction
At House of Gigi, we are committed to protecting your privacy with discretion and care.

This Privacy Policy explains how your personal information is collected, used, and safeguarded when you visit our website or make a purchase. It is designed in accordance with Swiss data protection law and, where applicable, European regulations.


1. Information We Collect

When you interact with our Site, we may collect the following information:

Information you provide directly:

  • Name

  • Email address

  • Shipping and billing address

  • Phone number

  • Payment details (processed securely via trusted providers)

Information collected automatically:

  • Technical information about your device and browser

  • Pages visited and general browsing activity


2. How We Use Your Information

Your information is used to:

  • Process and deliver your orders

  • Communicate with you regarding purchases or inquiries

  • Provide customer support

  • Improve the functionality and experience of our website

  • Send occasional updates or newsletters (only with your consent)


3. Legal Basis

We process your personal data:

  • To fulfill our contractual obligations (your order)

  • Based on your consent (e.g. newsletters)

  • For legitimate interests (such as improving our services)


4. Sharing Your Information

We do not sell or rent your personal data.

Your information may be shared with carefully selected service providers only when necessary to operate our business (such as payment processing, order fulfillment, and website hosting). These providers are required to handle your data securely and confidentially.


5. International Transfers

As we serve clients internationally, your data may be processed outside Switzerland or the European Economic Area. In such cases, appropriate safeguards are applied.


6. Cookies

We use cookies to ensure the proper functioning of our website and to enhance your browsing experience.

Cookies are small files stored on your device that help us understand general usage patterns and improve our services.

You may disable cookies in your browser settings at any time. Please note that certain features of the website may not function properly without them.


7. Data Security

We take appropriate technical and organisational measures to protect your personal data.

Payment information is encrypted and processed securely through trusted providers.


8. Data Retention

Your personal data is retained only as long as necessary for:

  • Order fulfillment

  • Legal and administrative purposes


9. Your Rights

You have the right to:

  • Access your personal data

  • Request correction or deletion

  • Withdraw consent at any time

To exercise your rights, please contact us at:
info@houseofgigico.com


10. External Links

Our website may contain links to external websites. We are not responsible for their content or privacy practices.


11. Updates

We may update this Privacy Policy from time to time. The latest version will always be available on this page.


12. Contact

House of Gigi
Email: info@houseofgigico.com